Brought my 13 year old pug in for exam in order to refill a prednisone prescription for his arthritis. We saw Ashley Still who proceded with a shamefest for not getting tests done for aging dog ailments like diabetes.
Further she tries the scare tactic that untreated without visable symptoms he could just die suddenly.i felt like she was on commission to upsell services, in addition, she couldnt get a heart rate reading, blaming his heavy breathing that is typical of the breed.
First time in 6 years using them i left feeling beat up. At 13 i dont wish to impose unnecessary tests looking for anything to satisfy her bonus
Product or Service Mentioned: Deland Animal Hospital Customer Care.
Reason of review: Poor customer service.