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Pissed Consumer Interviews ?

The owners of DeLand Animal Hospital are suing me in an attempt to stop me from posting an account of what happened to my standard poodle on March 31st. I took Rembrandt to their facility just after 3pm on that Saturday. They diagnosed him as having a possible ruptured spleen. They told me that he needed emergency surgery, and I paid them $1800 for the surgery, but when I called them at 9pm to find out how he was doing, I was told to come get him and take him somewhere else because they did not have a surgeon. That means for 6 hours, Rembrandt was bleeding to death in their back room. In an attempt to stop me from telling people what happened, they are trying to beat me up financially by filing a lawsuit against me. So far, I have had to pay over $10,000 for my defense; however, they have more money and have more power than me so this is a tough battle, but I will not take down what I have posted because it is true and accurate account of what happened to Rembrandt.I am fighting not only for my right to post a review, but also, your right.Case #2018-10724-CIDL in the Volusia County Circuit Court.
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DeLand Animal Hospital - Don't go here

I was giving a treatment plan for my dog for surgery, I took a day off for work for this, when I came in for the surgery with my treatment plan, I was giving a different price. I will have my attorney look in to this.
Company wrote 0 private or public responses to the review from Aug 28.
1.6
Details
Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1340670
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DeLand Animal Hospital - Rembrandt Had One Chance
Our 10 year old standard poodle, Rembrandt, was admitted to DeLand Animal Hospital on Saturday, 03-31-18, at approximately 3 p.m. He was diagnosed with a ruptured spleen and immediate surgery was recommended. We paid the $1800 expecting the immediate surgery that they...
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Company wrote 0 private or public responses to the review from Aug 25.
Anonymous
rtl

Terrible

1.4
I didn't like
  • Everything here was a terrible experience
  • It was a horrible experience for me and for my beloved rembrandt
#1338431
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Took my 13-pound 14-year-old with severe pain and infection after a dental procedure, and we went ignored for several hours. Right before we walked out, a tech appeared to say that it would still be several hours before my dog could be seen. All he needed was a tech to...
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Company wrote 0 private or public responses to the review from Jun 15.
1.0
I didn't like
  • Everything here was a terrible experience
#1280873
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DeLand Animal Hospital - The Worst Choice I Ever Made Was Taking Rembrandt There
Our 10 year old standard poodle, Rembrandt, was not acting himself on that Saturday afternoon. I decided to have him checked. When I told him we were taking a car ride, he leaped up, walked a few steps and fell down. He was very ill. We arrived at DeLand Animal...
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Company wrote 0 public responses to the review from Apr 24.
Anonymous
Kai

I am sorry for your loss

Anonymous
Gorton

Please accept my sincere sympathy for the loss of Rembrandt ; you are absolutely correct that he deserved a better last day and there is no valid excuse for the non-treatment ...

#1240204
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DeLand Animal Hospital - No to Dog grooming

Dog grooming is a definite NO! Picked up dog today and I’m totally shocked that they shaved her! She is a Maltese breed and had no mats now she has no hair!
Company wrote 0 public responses to the review from Jan 12.
2.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
Website
#1167735
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DeLand Animal Hospital - Terrible management, accounting

Everytime i have gone their i have to correct charges. They over bill. The service staff does not communicate with administrative staff. Doctors are fine staff are wirthless. Need a good manager.
Company wrote 0 public responses to the review from Dec 16, 2017.
2.0
Details
Advertised vs Delivered
Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
#1149551
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Upon finding a small kitten in a tiny Walmart bag hanging on the garbage pail, I immediately went to DAH.. Darla assured me "we will take care of him".. no questions.. Dr. Deb and Dr. Tom 's unconditional love and care are beyond reproach..Another Animal Hospital would...
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Company wrote 0 public responses to the review from Dec 02, 2017.
#1140985
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I have been taking my Dogs, Cats, Prairie Dog, Guinea Pigs and Bearded Dragon to DeLand Animal Hospital for 18 years and I would not take them anywhere else. DeLand Animal Hospital treats us like family and I trust them. The main Doctors that we have seen are Dr....
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Company wrote 0 private or public responses to the review from Nov 03, 2016.
5.0
#948451
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Brought my 13 year old pug in for exam in order to refill a prednisone prescription for his arthritis. We saw Ashley Still who proceded with a shamefest for not getting tests done for aging dog ailments like diabetes. Further she tries the scare tactic that untreated...
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Company wrote 0 public responses to the review from Jul 25, 2016.
Anonymous
Anonymous

Prednisone causes diabetes.

3.1
#888146
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Our family has used Deland Animal quite a few times when we have had off hour pet issues that warrant a vet visit. For the most part we have had positive experiences with the vets there and we have seen a few as we have four dogs of varying ages. Our most recent...
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Company wrote 0 public responses to the review from Jul 03, 2016.
#876424
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