Our 10 year old standard poodle, Rembrandt, was not acting himself on that Saturday afternoon. I decided to have him checked. When I told him we were taking a car ride, he leaped up, walked a few steps and fell down. He was very ill.
We arrived at DeLand Animal Hospital after 3 pm on Saturday, and the staff took him right in. They advised me that he had suffered from a ruptured spleen and would need emergency surgery. After about 30 minutes, they presented me with an estimate of $1800, which I immediately paid, and I asked if they would perform the surgery right away, which they said they would.
At 9 pm, they called and requested that I take him to another veterinarian because THEY COULD NOT FIND A SURGEON. The staff had wasted six (6) hours of Rembrandt's life and destroyed whatever chance he may have had to live.
When I took him in, he could not walk and had a very hard time breathing. When I picked him up, he was beyond hope, so I took him to another veterinarian, and they him put down.
Our Rembrandt deserved a better last day.
Product or Service Mentioned: Deland Animal Hospital Pet Medical Service.
Reason of review: Bad quality.