It would seem in my considerable experience as a cyber forensics specialist that many or all of these posts against Deland animal hospital are posted by the same person/persons using different names. My suggestion to this site, that in order for you to be a viable source/reference for consumers, you should clean up these posts and make it more credible resource.
That might prevent persons who have clear mental illnesses to stay off or in the least be minimized. If this site did any sort of investigation or review on these comments it would be clear to them that someone is using their site as some revenge/bully pulpit.
Reviewer is in happy mood. Please contact the author of this review to discuss other product. Deland Animal Hospital needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned other product in their reviews. You may find this information helpful for further shopping at Deland Animal Hospital.